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Travel Information & Tour Conditions

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PAYMENT PROCEDURE
Payment can be made by telegraphic transfer to the
Myanmar Foreign Trade Bank (MFTB)
80-86, Maha Bandoola Garden St, Yangon, Myanmar
Cable : BANKFORE YANGON
Telex : 21300, 21332 BANKFE BM
Fax : (95-1) 289-585
Stating Beneficiary as:
TOUR MANDALAY CO., LTD. Account No. 92086

POWER & ELECTRICITY
Our recommended hotels in Yangon, Mandalay and Bagan offer 24 hour power (with a generator if needed). In other more isolated areas like Kyaingtong, the Shan Hills, Kalaw, Pindaya, Taunggyi, Nyaung Shwe and Inle Lake - generated power may not always be available.

RELIGION
The majority of the people of Myanmar are Buddhist although Christianity, Islam and Hinduism are also practised among the minority.

RESPONSIBILITY
TOUR MANDALAY CO., LTD acts as an agent for the person or companies providing accommodation, transport and other services; hereinafter called “Service Providers”. TOUR MANDALAY CO., LTD., its subsidiaries, affiliated companies, servants or agents assume no responsibility or liability for the following:
(
1) Any injury, damage, loss or delay to person or property.
(2) Additional expenses or inconvenience directly or indirectly or by any Service Provider or by “force majeure” or other events beyond our control, including, but not limited to war, civil disturbance, accidents, pilferage, delays, severe weather, Acts of God or Acts of Government.
(3) Failure of machinery equipment, vehicles or industrial disputes.

TELECOMMUNICATIONS
IDD telephones & fax facilities are available in most hotels in Yangon and Mandalay but charges are quite expensive. E mail facilities are now available at many hotels and local businesses throughout Myanmar.

TOUR GUIDES
Tour Mandalay will normally assign an English speaking guide for clients.
(1) Accompanying English Speaking Guides
For our fully Escorted Tours we select a guide from Yangon to stay with you throughout your entire stay in Myanmar. Clients with special interests should let us know. Accompanying guides are also recommended for (a) large groups - especially those travelling without a tour leader (b) elderly or physically challenged clients who may need special attention when travelling between destinations (c) special interest groups whose guide needs expertise in specific subjects - archeology, art and history, fauna and flora, etc.
Qualified guides speaking other foreign languages including French, Japanese, Italian, Spanish, German and Mandarin are only available as accompanying guides. Special guide fees will apply. Please enquire when booking.
(2) Local Station English Speaking Guides
A local guide will speak English and will meet the client in each new destination (Yangon, Bagan, Mandalay, etc.). These guides have grown up in their native towns and offer the clients a chance to spend time with a local native. Also this reduces the tour cost to the client.
All Tour Mandalay Guides are fully licensed, well trained and eager to please our clients. Whenever possible our guides will always try to include special local ceremonies, festivals or events which may coincide with your visit.

TOUR PRICE
Clients should remember when booking that additional costs and expenses such as international airfares, airport taxes, cost of visas, excess baggage charges, personal or baggage insurance and any item of a personal nature - are normally not included in our price quoted.

TOUR PROGRAMS
Since our tour programs are pre-arranged, no changes or modifications can be made after arrivals in Myanmar. While every attempt will be made to keep to stipulated itineraries, Tour Mandalay reserves the right to re-arrange the order of tour programs; to cancel or to substitute elements of any plan without notice should local conditions require such changes.

TRANSPORT & TOUR MANDALAY VEHICLES
Tour Mandalay owns and operates our own vehicles so we do try to keep them in excellent condition. However, in remote areas air-conditioned vehicles may not always be available and the quality of the roads vary throughout Myanmar. We will always use the best standard vehicle available.

VISA REQUIREMENTS
A visa is required in advance. A tourist visa for Myanmar can be applied and obtained from any Myanmar Diplomatic Mission abroad. Tour Mandalay will assist its clients by issuing confirmation of travel arrangements, which should be presented when applying for your visa. You will then receive an Entry Visa for Package Tourist (E.V.T - Package Tour).
Another type of tourist visa is Entry Visa for foreign Independent Traveller (E.V.T - FIT) which does not need agent’s confirmation letter when applying for visa.
The compulsory exchange system is no longer in practice and holders of both visas need not exchange US$ 200 to Foreign Exchange Certificates (FEC) 200 units upon arrival at Yangon International Airport.
Visas are good for 3 months from the date of issue and are valid for 28 days. Visas for more than 28 days need to be arranged in advance. After arrival in Myanmar, visa extensions for another 14 days can be arranged in Yangon. If given advance notification TMC in special cases may be able to arrange for a visa on arrival in Yangon, Mandalay and Bagan. For this case, please advise us passport details of clients (Name, Father’s name, Religion, Passport Number, Date of issue, Nationality and full address) and passport photo size (1”x1”) scanned and attached with email and flight in/out details at least 2 weeks prior to the arrival date.

Please Note that online visa is no longer available.

Visa On Arrival (VOA)

VOLTAGE
The voltage in Myanmar is 220-230 Volts AC. Most of the international hotels have their own generators. Other places may experience power cuts and voltage fluctuation which can damage equipment like computers. Please travel with the required protection for your electrical items.

WHAT TO BRING
Sun hat, sun glasses, sun protection for your face and body, prescription medicines, insect repellent and an umbrella (rain or shine). An antibiotic cream for minor cuts and scratches, extra pair of prescription glasses, a small flashlight, extra passport photos, decaffeinated coffee (if you require) and camera film.

WHAT TO WEAR
Shorts, short skirts or revealing clothing are not appropriate especially when visiting temples or any religious site. Myanmar is a conservative Buddhist culture and improper dress can be offensive. Please dress with respect for the local culture. Lightweight, easy to care clothes of cotton and cool fabrics are ideal all year round. A winter sweater or jacket and socks may be needed in the cool season when visiting up country especially around Inle Lake and Kalaw when the weather can be quite cold during the night. Wear sensible walking shoes which can be easily removed when required. Sandals, thongs or flip-flops (available locally) are very convenient footwear.

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